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"It is impossible for ideas to
compete in the marketplace if no forum for
their presentation is provided or available."
Thomas Mann, 1896
The Business Forum
Journal
The Auditor and the Osprey – A Management Fable
By Sheldon Bachus
The Fable
Once, not so long ago, there was a young man
who wished to be an auditor. He went to the finest schools, took all the
proper courses and graduated quite high in his class. Because he did so
well, he was soon hired by a prestigious audit firm. His future seemed
quite bright.
At first things went well for him in his new
profession. He knew that to be a good auditor he must pay attention to
detail. So, he always seemed to find things that other auditors missed.
And, although his reports were often quite long and sometimes tedious, they
were nonetheless well organized and accurate. His manager was impressed,
and promoted him to manage a new client account.
Then, the young man’s life darkened. He
kept producing excellent reports, but his manager appeared unhappy with him
and started saying things such as “strategic issues are important”, “think
about the global risk environment”, and other statements that did not seem
to make much sense. But, the manager was both a reasonable and sensitive
person. He knew the young auditor liked to go fishing, so one Friday as the
workday was ending he told him about a hidden lake in the nearby mountains.
“There are a lot of trout there..” the
manager said, and added “…and lots of ospreys as well. Be sure to watch how
they catch fish”.
The next morning the auditor arrived at the
mountain lake at sunrise. The early morning turned into a fine spring day
and by mid-morning he had caught quite a few fish. As the water warmed and
the trout started to rise for insects, in the distance he heard a quiet
chirping. He could see no birds in the tall firs that lined the shore where
he was casting, but the chirping continued. Then, looking into the
cloudless sky above him, he saw an osprey.
Gliding on its powerful six-foot wingspan,
the big grey-white bird was over 100 feet above the water, and could see far
across the lake. As it banked in great circles, the osprey seemed to be
scanning wide reaches of water. Suddenly, the circles tightened. With its
attention focused on a rising trout, the osprey plummeted downward and in an
explosion of water hit the surface of the lake exactly where the trout had
been feeding. Quickly, the osprey rose back into the air with its prize
held firmly in its sharp talons, and the bird flew off to its nest.
For the remainder of the day the young
auditor continued to catch fish, and as he did, the ospreys continued their
fishing as well – scanning the lake, watching for rising trout, and plunging
downward on their targets.
The following Monday when he returned to
work, the auditor’s manager asked him how the fishing was and if he saw any
ospreys.
“Yes, many ospreys..” the young man replied,
“..and you know what – I think they would make fine auditors.”
A shadow of a smile crossed the manager’s
face.
The Principle and A
Corollary
Management effectiveness requires both
strategic and tactical vision in equal measure. Serendipity is found
somewhere between the trees and the forest.
An Application
Early in the history of technical assistance
programs, a team of expatriate advisors and their local counterparts came
together to work on a flood routing model for a large African hydro-electric
facility. The purpose of the model was to test the correlation between
rainfall and river flow rates into the facility’s reservoir. Although the
input data was reasonably good, the resulting correlations were not.
Strangely, for a number of backcountry
gauging stations, the correlations often would go negative. This did not
bode well for future flood-routing efforts. The inverse correlations seemed
to appear whenever there were periods of exceptionally high rainfall
recorded along the southern periphery of the reservoir’s catchment – an area
lying, however, mostly outside the primary watershed.
As the team pondered this problem, one of
the local engineers offered what would prove to be a very important
observation.
“Gentlemen,” he began. “Stop looking at the
small numbers of the backcountry. For many years before going to university
I worked there on my father’s farm. I will tell you this - the farm always
suffered when there was rain in the southern highlands. You see, my
colleagues, the monsoon moves from south to north. But, it comes as a
ribbon flowing like a river from east to west. And, most surely, some years
the ribbon is wide and sometimes it is narrow, and sometimes it stays in the
southern highlands, and some years the ribbon rests along the Sahel. Those
are good years for us all, but when the monsoon ribbon is narrow and rests
in the south, your numbers will be small, very small, and have no meaning.
You can test this, but you must test for inverse correlation.”
So, the project team tested for a high level
of negative correlation. Their efforts were quickly rewarded. Indeed, the
Sahel benefited when the southern highlands suffered, and vice versa.
Reflecting on these new results, the
expatriate project leader announced, “Even though our goal is to develop a
flood routing model, we must report our findings based on these inverse
correlations. With this information we might at least help plan for
potential crop failure in the Sahel.”
The project leader looked over at the
engineer who seemed to want to say something, but remained silent. “Tell
us,” the project manager asked the engineer, “should we not report these new
findings?”
“I tell you, my friend,” the engineer began
slowly. “You may report these findings. But, the big men in the capital
will not look at them, the big men in New York will not look at them, and
the big men in London will not look at them. It is information they do not
want to see.”
The engineer was a man of vision in more
ways than one.
(The foregoing is of course fictitious. Any
resemblance to actual persons or events is coincidental.)

Sheldon Bachus
is the Principal of Enfra-Tech - an IT consulting firm based in San
Francisco, California. Enfra-Tech specializes in regulatory risk
management, computer modeling and simulation, and environmental
technology integration. Sheldon has had almost a decade of service
with the United Nations – with postings in Myanmar (Burma), in
Ghana, the Bahamas, Mauritania and Western Samoa. While with the
United Nations in Ghana, Sheldon developed a hydrological database
and complementary reservoir modeling system supporting the
management of Volta Lake, West Africa's largest hydro-electric
facility. Today Enfra-Tech focuses computer technology on
environmental issues and concerns. More recently, Sheldon has
worked with California Trout, Inc. on a multi-year project that has
modeled the optimization of Lake Pillsbury flow releases as a
pre-requisite to the maintenance of natural flow conditions on Eel
River.
Visit the Authors Web Site
http:/ /www.enfratech.net
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