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DEPARTMENT OF INSURANCE

OFFICE OF THE COMMISSIONER
300 Capitol Mall,
Suite 1700
Sacramento, CA  95814
(916) 492-3500
(916) 445-6552

November 7th, 2003

Dear John,

If you or anyone you may know have been affected by the Southern California fires, I am writing to let you know that the Department of Insurance will be holding several workshops in Southern California next week.  

Joining me at the Workshops will be our Department’s Emergency Response Teams along with representatives from the Federal Emergency Management Assistance (FEMA) agency, Office of Emergency Services (OES), the FAIR Plan, elected officials, and the insurance industry.  At that time we will answer questions and address issues that have arisen since this devastation.  The dates and workshop locations are listed in the attached press release. 

My staff and I look forward to helping those impacted by the fires in Southern California with the challenge of rebuilding their lives.

Sincerely,

JOHN GARAMENDI
Insurance Commissioner


FOR RELEASE:  November 8, 2003 (#125)

INSURANCE COMMISSIONER JOHN GARAMENDI ASSEMBLES FRAUD TASK FORCE TO FIGHT SCAM ARTISTS SEEKING TO PROFIT FROM WILDFIRE DISASTER. 

Garamendi also announces series of workshops designed to help victims of the firestorms begin rebuilding their lives

SACRAMENTO – Insurance Commissioner John Garamendi on Thursday launched two major efforts by the California Department of Insurance (CDI) to protect and aid victims of the Southern California wildfires.

Noting that insurance fraud soars after disasters, Garamendi, at press conferences in San Diego and San Bernardino, announced that he has formed the Disaster Fraud Management Task Force, which is designed to thwart and arrest scam artists who prey upon victims of disasters.  The Department will work in concert with several other enforcement agencies, including the U.S. Department of Homeland Security, to expand its efforts over the entire disaster region.

Garamendi also announced that the Department will hold informational workshops in mid-November to help educate and empower victims as they deal with insurance issues resulting from the fires.

“I will do everything within my power to ensure that the victims of these fires do not become victims a second time,” Garamendi said.  “We will put the spotlight on the unscrupulous actors who seek to benefit from the tragedy of others, and we will help put an end to the grief they leave behind.”

Plans for the task force call for the Department of Insurance Fraud Division to coordinate with the Contractors State License Board, the Division of Labor Standards Enforcement, and a prosecutor from the local District Attorney’s Office to create an Enforcement Task Force. This unit will be deployed to fire-stricken areas for the purpose of public outreach and enforcement actions against unlicensed contractors and public adjusters operating inappropriately.

Public adjusters often solicit business by showing up after disasters, such as earthquakes, hurricanes and wildfires. They offer to file a victim’s claim and to negotiate a faster and bigger monetary settlement in exchange for a percentage of the total amount.  But in some cases the benefit, if any, is not worth the additional cost to the policyholder.

He also warned that construction contractors who offer to provide fast service immediately after the disaster should also be carefully scrutinized.  Most are legitimate and hard working, Garamendi said, but some are looking to make a quick score in the wake of a disaster, taking cash up front and leaving behind unfinished or shoddy workmanship.

The workshops will provide expertise from the Department, other government agencies, and industry representatives. They will be held at
6:30 p.m. at the following locations:

November 10th                      Taylor Hall
                                             1775 North Indian Hill
                                             Claremont, CA

November 11th                      Moorpark Community Center-Council Chamber
                                             799 Moorpark Avenue
                                             Moorpark, CA

November 12th                      St. Gregory the Great Church
                                             11451 Blue Cypress Drive
                                             San Diego, CA

November 14th                      San Bernardino City Hall
                                             300 N. D Street
                                             San Bernardino, CA

Homeowners with questions should call the CDI Hotline at 800-927-HELP, or visit the Web site at www.insurance.ca.gov for more information on dealing with the aftermath of the fire.

Non media inquiries should be directed to the Consumer Hotline at 800.927.HELP.  

Callers from out of state, please dial 213.897.8921.  

Telecommunications Devices for the Deaf (TDD), please dial 800.482.4833.


John Garamendi became California’s first elected Insurance Commissioner in 1990.

After serving as Deputy Secretary of the Interior in Washington D.C., he returned to California and was re-elected as Insurance Commissioner in 2002. 

Contact the Commissioner by e-mail: 927Help@insurance.ca.gov or by mail addressed to:  Insurance Commissioner John Garamendi,

California Department of Insurance, 300 Capitol Mall, Suite 1700, Sacramento, CA  95814.


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