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November 7th, 2003 Dear
John, If
you or anyone you may know have been affected by the Southern California
fires, I am writing to let you know that the Department of Insurance will be
holding several workshops in Southern California next week. Joining
me at the Workshops will be our Department’s Emergency Response Teams along
with representatives from the Federal Emergency Management Assistance (FEMA)
agency, Office of Emergency Services (OES), the FAIR Plan, elected officials,
and the insurance industry. At that time we will answer questions and
address issues that have arisen since this devastation. The dates and
workshop locations are listed in the attached press release. My
staff and I look forward to helping those impacted by the fires in Southern
California with the challenge of rebuilding their lives. Sincerely, JOHN
GARAMENDI
FOR
RELEASE: November 8, 2003
(#125)
INSURANCE
COMMISSIONER JOHN GARAMENDI ASSEMBLES FRAUD TASK FORCE TO FIGHT SCAM ARTISTS
SEEKING TO PROFIT FROM WILDFIRE DISASTER. Garamendi also announces series of workshops designed to help victims
of the firestorms begin rebuilding their lives SACRAMENTO
– Insurance Commissioner John Garamendi on Thursday launched two major
efforts by the California Department of Insurance (CDI) to protect and aid
victims of the Southern California wildfires. Noting that
insurance fraud soars after disasters, Garamendi, at press conferences in
San Diego and San Bernardino, announced that he has formed the Disaster
Fraud Management Task Force, which is designed to thwart and arrest scam
artists who prey upon victims of disasters.
The Department will work in concert with several other enforcement
agencies, including the U.S. Department of Homeland Security, to expand its
efforts over the entire disaster region. Garamendi
also announced that the Department will hold informational workshops in
mid-November to help educate and empower victims as they deal with insurance
issues resulting from the fires. “I will
do everything within my power to ensure that the victims of these fires do
not become victims a second time,” Garamendi said.
“We will put the spotlight on the unscrupulous actors who seek to
benefit from the tragedy of others, and we will help put an end to the grief
they leave behind.” Plans for
the task force call for the Department of Insurance Fraud Division to
coordinate with the Contractors State License Board, the Division of Labor
Standards Enforcement, and a prosecutor from the local District Attorney’s
Office to create an Enforcement Task Force. This unit will be deployed to fire-stricken
areas for the purpose of public outreach and enforcement actions against
unlicensed contractors and public adjusters operating inappropriately. Public
adjusters often solicit business by showing up after disasters, such as
earthquakes, hurricanes and wildfires. They offer to file a victim’s claim
and to negotiate a faster and bigger monetary settlement in exchange for a
percentage of the total amount. But
in some cases the benefit, if any, is not worth the additional cost to the
policyholder. He also
warned that construction contractors who offer to provide fast service
immediately after the disaster should also be carefully scrutinized.
Most are legitimate and hard working, Garamendi said, but some are
looking to make a quick score in the wake of a disaster, taking cash up
front and leaving behind unfinished or shoddy workmanship. The
workshops will provide expertise from the Department, other government
agencies, and industry representatives. They will be held at November 10th
Taylor Hall November 11th
Moorpark Community Center-Council Chamber November 12th
St. Gregory the Great Church November 14th
San Bernardino City Hall Homeowners
with questions should call the CDI Hotline at 800-927-HELP, or visit the Web
site at www.insurance.ca.gov for
more information on dealing with the aftermath of the fire. Non media inquiries should be directed to the Consumer Hotline at 800.927.HELP. Callers from out of state, please dial 213.897.8921. Telecommunications
Devices for the Deaf (TDD), please dial 800.482.4833. John Garamendi became California’s first elected Insurance Commissioner in 1990. After serving as Deputy Secretary of the Interior in Washington D.C., he returned to California and was re-elected as Insurance Commissioner in 2002. Contact the Commissioner by e-mail: 927Help@insurance.ca.gov or by mail addressed to: Insurance Commissioner John Garamendi, California Department of Insurance, 300 Capitol Mall, Suite 1700, Sacramento, CA 95814.
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