The Business Forum

"It is impossible for ideas to compete in the marketplace if no forum for
  their presentation is provided or available."         Thomas Mann, 1896


FOR C.E.O.'s ONLY
Creating a New Company for a New Economy

Author: Janet Conn
Contributed by Polak International Consultants, Inc.

 

 

Introduction

This is a challenging time for executives.  Companies are now finding that they need to reinvent themselves to keep up with the demands of global expansion, changing technologies, and attracting and retaining employees.  Amidst these pressures, a CEO’s objective is to increase profits by expanding markets, decreasing costs and ensuring long-term growth.  The Polak Process understands these demands and can assist you in creating the changes in your organization to maintain your competitive advantage.

The Key Characteristics to Compete in the New Economy?

  • A strong corporate leadership

  • A positive value-driven culture

  • A model for employee empowerment designed to attract and retain the very best people

  • A customer focused perspective at all job levels

  • A commitment to innovate and create the internal business processes to achieve organizational goals

What Are The Changes You Need To Make?

Executive and Management Level

  • Engage executives and managers to re-evaluate their company’s mission, values, and strategic vision

  • Develop a visible and accessible leadership team who function as positive role models, and instill a sense of openness that encourages employee participation

  • Train management to think across traditional boundaries; build their capacity to optimize creative thinking and insights to generate ideas and innovations

Organizationally 

  • Replace organizational structure with one that places executives in the center, where departments form a circle of life around them

  • Create an egalitarian environment by assessing where changes can be made to achieve a less hierarchical structure

  • Examine alternative ways of defining your culture (eliminating titles, restructuring work space, developing a cross-team approach)

  • Instill a sense of employee empowerment

  • Increase channels for expanding communication throughout the organization

  • Introduce changes gradually; create appropriate mechanisms to build buy-in and stakeholder support

Employee Level

  • Identify the core competencies and valued behaviors that will allow employees to understand the interrelationship between their jobs and the company's strategic vision

  • Design a performance management system that gives employees the tools to take ownership for their own growth and career development

  • Create a mechanism to encourage employees' role in their salary, bonus and benefits decisions

  • Provide opportunities for job change and advancement within the company 

  • Communicate to employees with sensitivity to their personal needs

  • Provide incentives and rewards that are meaningful and fair to each employee

Customer Level

  • Enlist all employees in the organization to identify the various ways their roles interrelate with a customer focused approach

  • Proactively seek ways to exceed customers’ expectations, both within and outside the organization

  • Institute changes in telephone protocol that enhance customer satisfaction

What Are The End Results?

The Process described increases profits and decrease costs by reducing employee turnover and providing a stable workforce.  By creating an environment that empowers employees, the company will be motivating them to be more productive, and experience their work in a more meaningful way.

Employees will see themselves as an integral part of the business process, respond proactively with a customer-focused orientation and understand how their job contributes to the overall strategic vision. 


Editorial PolicyNothing you read in The Business Forum Journal should ever be construed to be the opinion of, statements condoned by, or advice from, The Business Forum Institute, its staff, workers, officers, members, directors, sponsors or shareholders. We pass no opinion whatsoever on the content of what we publish, nor do we accept any responsibility for the claims, or any of the statements made, within anything published herein.  We merely aim to provide an academic forum and an information sourcing vehicle for the benefit of the business and the academic communities of the Pacific States of America and the World. Therefore, readers must always determine for themselves where the statistics, comments, statements and advice that are published herein are gained from and act, or not act, upon such entirely and always at their own risk.  We accept absolutely no liability whatsoever, nor take any responsibility for what anyone does, or does not do, based upon what is published herein, or information gained through the use of links to other web sites included herein.                                                         Please refer to our:  legal disclaimer


The Business Forum
Beverly Hills, California, United States of America

Email:  [email protected]
Graphics by DawsonDesign
Webmaster:  bruceclay.com


   Copyright The Business Forum Institute - 1982 - 2015  ** All rights reserved.
 The Business Forum Institute is not responsible for  the content of external sites.

Read more