their presentation is provided or available" - Thomas Mann, 1896
DEPLOYING CUSTOMER SERVICE
The Los Angeles Marriott Hotel
The River Place Hotel
The Four Seasons Olympic Hotel
The Saint Francis Hotel
Sponsored by: Hitachi Software Corporation
Customer Service is becoming more important every day as we move into both an Electronic and a Global Economy, for the increased competition and higher customer expectations for quality of service can be the difference between success and failure if one fails to live up to the customer's expectations. However, the costs of customer service grow with the quality of service given in most cases and the staffing problems involved in our present up beat economy demands innovative solutions.
The innovative implementation of software that can satisfy the customer in one call is everyone's dream outcome, and today that is possible to install to help manage Customer Loyalty.
Some of the comments we received from the guests after the meeting:
"Time very well spent!"
"Very interesting - up to date business discussion - forward
"I enjoyed it"
For a complete list of those who attended these forums or requested information on this topic because they were unable to attend, click here.