
"It is impossible for ideas to
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The Business Forum
Journal
Mobilization
of the Enterprise
By
Timothy P Washington
Innovation in mobile device technology
continues to move at an alarming rate. A cascading series of new mobile
hardware introductions notably Apple iPad; Blackberry Playbook; Cisco CIUS
and Motorola XOOM continue to capture the imagination of everyone from
consumers to Wall Street making it easy to lose sight of what it all
ultimately means: the unchained or mobile enterprise.
The current mobile device landscape,
comprised primarily of Smartphones and laptops, has already expanded
traditional corporate boundaries and disposed of the traditional office
cubicle. This fact is exemplified in the growing trend of companies
allowing workers to telecommute. Still, many companies continue to
organize themselves around the traditional corporate campus not making full
use of the productivity revolution these devices represent. This
traditional corporate mindset is colliding with a digitally engaged
millennial mobile workforce and their always on lifestyle. Todays
new mobile worker does not operate in a fixed location from nine to five,
but wherever he or she happens to be and whenever there is an opportunity to
connect.
Businesses of every size should take note.
The timing is right and the major drivers to enable a new mobile work style
on a massive scale are in place. Devices like Apple iPad; Blackberry
Playbook; Cisco CIUS and Motorola XOOM are right-sized, light-weight,
feature-rich and platform-rich media tablets geared toward the corporate
enterprise market. These devices are supported by broadband networks
like 4G that offer high-speed ubiquitous broadband connectivity. These
powerful mobile devices and 4G networks are fueling the development and
adoption of new and powerful mobile enterprise applications which have the
potential to eventually shift the old corporate paradigm into a mobile dream
work environment.
Retail consumers worldwide downloaded nearly
5 billion apps in 2010 compared with 2.5 billion in 2009. In 2010, revenues
from downloaded apps exceeded $6.8 billion, even though 80 percent of
consumer apps are downloaded for free. Unlike consumer applications only
20% of enterprise application may be freeware. Mobile based enterprise
solutions earned carrier-generated revenues of over $2.3 billion in 2008 and
it is estimated this figure will reach $10.3 billion in 2013.
Many senior executives ask what these
enterprise applications might do. There are applications that will be
used to manage organizations and projects, manage sales activity, share
ideas, collaborate on documents, and conduct online meetings and direct
workflow. They will possibly be rich Information Technology (IT)
dashboards; new Healthcare Operating Systems that securely connect to a
hospitals electronic health records or help with patient interaction and
education. Other apps will include for example those used for conducting
paperless auditing and others that enable media-rich, interactive sales
presentations or map efficient pick-up and delivery of goods. There will
also be enterprise productivity applications that provide sales and field
forces access to a real-time helpdesk of experts.
The onslaught of powerful smart tablet
devices and the pipeline of mobile enterprise apps have the potential for
incremental transformation of the corporate enterprise organization.
As more businesses take up these liberating mobile enterprise applications,
as technologies like cloud computing mature to better manage the security
and scalability of these applications and content, and as devices become
even more lightweight and robust, we see the promise of a transformational
mobile world in which any and all office activities can be performed from
anywhere at any time. We are creating an environment in which mobile
enterprise applications are the catalyst for changing business practices in
a manner that reduces overhead and transaction costs.
The benefit for every organization that
stays ahead of the technology curve is that the new mobile enterprise worker
can be productive wherever that employee pauses to use his or her portable
device.

Timothy P. Washington is
a Fellow of The Business Forum Institute and is currently the
Chief Executive Officer for
Intelligent Broadband Solutions, LLC, and was previously
President of
PCI
Prolific Consulting, Inc.; a
Business Development Consultant for
FCSI Future Computing Solutions, Inc.;
and
Vice President of IP Communications and Business
Development for Citadel Capital Management Group. He also has extensive
international experience in
the field of Global Business Development and Information Technology
Operations Management including Acquisitions and Divestitures. Timothy
studied Business Management, International Business
at
Morehouse College, Atlanta and is currently a Board Member
for Verbosity Online LLC and the Fairhavens Foundation.
Contact
the Author:
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