The Business Forum, Inc.

"It is impossible for ideas to compete in the marketplace if no forum
for their presentation is provided or available" - Thomas Mann, 1896


Desktop Management Services

The Los Angeles Marriott Hotel
333 South Figueroa Street, Los Angeles
Wednesday, October 27th, 1999

Sponsored by: Logicon Systems Support

Desktop Management Services were once designed for, and limited to, break/fix services. In other words, they were reactionary measures to problems as they occurred. Over the last few years however, these services have evolved into an all encompassing, comprehensive infrastructure management solution with strategic, as well as tactical, procedures designed to keep computer environments not just running, but efficient and effective.

At the request of our members we have invited Logicon Support Systems to provide us with experts to lead this discussion and answer questions related to all eight segments of Desktop Management Services Lifecycle which are:

1 - Discovery, Planning & Design
2 - Acquisition & Financing Options
3 - Configuration, Staging & Installation
4 - Asset Tracking
5 - User Support & Help Desk Services
6 - Operation Support & System Administration
7 - Maintenance, Move, Add and Change, Business Continuity
8 - Technology Refresh & Upgrades

If you are involved in information systems purchase decisions, this luncheon discussion should be very interesting and beneficial for you. We suggest you register early, as places will be limited to ensure that everyone can voice their opinions, ask questions and join in the discussion.

The panelists have contributed the White Papers listed below for those of our members unable to attend the Forum and the sesion was audio recorded.

Comments from our Guests are being collected.

For a complete list of those in attendance or requesting information on this topic, click here.

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